Shipping policy

Thank you for choosing Soulmate Heart! We take pride in crafting beautiful jewelry gifts for your loved ones. Please review our shipping policy below to understand how we process and deliver your orders.

All orders are processed within 1 to 2 business days and are not processed or shipped on weekends or holidays. Once your order has been processed, shipping typically takes 5 to 10 business days, depending on your location. Please note that shipping times may vary due to unforeseen circumstances such as carrier delays, customs processing, or weather conditions. The total time for your order to arrive, including processing and shipping, is estimated to be 6 to 12 business days.

As soon as your order has been shipped, you will receive a tracking number via email, which you can use to monitor your shipment's progress until it reaches you. Shipping fees, if applicable, will be calculated at checkout.

If your order is delayed beyond the estimated delivery time, please contact us at support@soulmateheart.co so we can assist you. 

If you have any questions regarding our shipping policy, feel free to reach out to us at support@soulmateheart.co 

Thank you for choosing Soulmate Heart for your special gifts!